PT1. --- Production Time
Your order will be shipped within 1-2 weeks for production upon receipt of payment.
PT2. --- Telephone No.
Pls make sure the delivery address is correct. If shipping by Express, TELEPHONE NO. is requrested.
PT3. --- Shipping Option
For China Post, usually it takes 3-5 weeks to reach most overseas countries. Some countries may take about 1 more week. It depends on postage.
For FedEx, usually it takes 2-4 days to most countries.
PT4. --- Tracking
The tracking will be offered as soon as the package sent out.
PT5. --- Urgent or Special needs
If you need something special or in a hurry, please let us know and I would be more than happy to accommodate you!
PT6. --- Tax and Duties
We always value it very low or mark " as sample or gift " to help you avoid tax.
However, customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries, when it happens.
Payment Policy:
Buyers can now make purchases with PayPal payment, Western Union, Credit Card or Debit Card
If you would like a printed receipt for your order, please let me know and I would be glad to include one in the shipment of your items.
Refund Policy:
It is our intention to display images and descriptions of designs as richly and accurately as possible, but we recognize that the online buyer is deprived of the tactile experience. If you don't adore your items, please contact me within 3 days of receipt. You will be refunded (minus shipping charges) via PayPal once the items in their original condition have been returned to me. All return shipping costs are the responsibility of the buyer.
In the event of any item being faulty, we will either refund or send a replacement.
Please note that cut lengths of fabrics and sewing trims cannot be returned or exchanged. Custom and bulk orders are not refundable unless faulty.
Feel free to convo us any time with questions, concerns, etc. we hope everyone to be as happy with designs as we !
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